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Shipping Policy

Effective Date: [26/12/23]

 

At Oni Aesthetics, we are committed to providing you with a seamless shopping experience, including timely and reliable delivery of your orders. Please review our shipping policy below for important information regarding shipping times, fees, and procedures:

1. Order Processing:

  • Orders are typically processed and shipped within 2 business days of the order placement, excluding weekends and holidays.

  • Processing times may vary during peak seasons or promotional periods.

2. Shipping Methods:​

  • We offer standard and expedited shipping options at checkout.

  • Shipping costs are calculated based on the shipping method selected, the destination, and the weight of the items in your order.

3. Estimated Delivery Times:

  • Standard Shipping: 7 to 14 business days.

  • Expedited Shipping: 5 business days.

  • Please note that these are estimated delivery times and may vary based on factors beyond our control, such as weather conditions and carrier delays.

4. International Shipping:

  • We currently offer international shipping to select countries.

  • International shipping costs and delivery times vary based on the destination and shipping method selected at checkout.

  • Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

5. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.

  • You can track the status of your shipment through the carrier's website using the provided tracking number.

6. Shipping Delays:

  • While we make every effort to ensure timely delivery, unforeseen circumstances such as natural disasters, holidays, and carrier delays may impact shipping times.

  • We appreciate your understanding in such situations.

7. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid delays and additional charges.

  • We are not responsible for orders shipped to incorrectly provided addresses.

8. Split Shipments:

  • In some cases, orders with multiple items may be split into separate shipments to expedite delivery.

  • You will receive separate shipping confirmations and tracking numbers for each shipment.

9. Shipping Fees:

  • Shipping fees are calculated based on the shipping method selected and the destination.

  • Shipping fees are non-refundable.

10. Contact Information:

  • If you have any questions or concerns about our shipping policy, please contact our customer service team at designseerys@gmail.com

Note: This shipping policy is subject to change without notice. Please check our website for the most up-to-date information.

Thank you for choosing Oni Aesthetics. We appreciate your business!

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